Aspects of the Six Sigma Method and its Role in Improving the Quality of Recreational Services According to the Vision of the Arab Republic of Egypt 2030
DOI:
https://doi.org/10.37359/JOPE.V38(2)2026.2397Keywords:
Six Sigma method, quality, service , recreational services, vision of the Arab Republic of EgyptAbstract
The current research aims to identify the role of the Six Sigma approach in improving the quality of recreational services in accordance with the Arab Republic of Egypt's Vision 2030. This research aims to identify the aspects of diagnosing the support and commitment provided to improve the quality of recreational services Areas of availability and analysis of management information systems as an entry point for upgrading recreational services, aspects of improving human capital management to upgrading recreational services, achieving the material capabilities and infrastructure necessary to develop the quality of recreational services, areas of measuring and evaluating the nature of work in recreational activities, obstacles to developing the quality of recreational services in light of the vision of the Arab Republic of Egypt The researcher used the descriptive approach (survey studies method) with its steps and procedures due to its suitability to achieve the research objectives. The research community consists of employees of Egyptian sports clubs in the Arab Republic of Egypt, represented by the clubs’ boards of directors, members of the general assembly, the executive director, the financial director, sports specialists, The researcher selected the research sample using the stratified random method from the research community, which consisted of (488) individuals. The researcher used the questionnaire on the role of the Six Sigma method in improving the quality of recreational services according to the vision of the Arab Republic of Egypt 2030 as a data collection tool. One of the most important results was that the Six Sigma method has an important role in improving the quality of recreational services if it is properly applied according to the vision of the Arab Republic of Egypt 2030 One of the most important recommendations was to provide statistical software and the latest versions of Six Sigma programs and facilitate training on them.
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