The organizational climate and its relationship to total quality management among secondary school principals in Baghdad province from the perspective of their teachers

Abstract

Researchers have shown considerable interest in the idea of organizational climate because of its crucial role in school administration and all school operations. Hence, enhancing it is regarded as a primary duty of school principals, as they bear direct accountability for overseeing the school and its entire operations. Total quality management is a primary method that allows the school administrator to effectively handle administrative tasks with the goal of meeting the needs of instructors, students, staff members, and the community. The significance of the research rests in its attempt to shed light on the value of both organizational climate and total quality management among high school principals. The research seeks to determine the various aspects of the prevailing organizational climate in high schools, including organizational structure, leadership, employee engagement, communication, nature of work, technology, human resources, and job autonomy.  The objective is to determine the many aspects of total quality management (including education and quality values, enhancement of the educational process, developing evaluations and incentives, school leadership, and decision-making) among high school principals. Moreover, the research aims to understand the correlation between the various aspects of the organizational climate and its overall level, as well as the different aspects of total quality management and its overall level, among high school principals in Baghdad.  This will be examined from the viewpoint of teachers. The researchers utilized a descriptive methodology to study a sample of (1080) secondary school teachers in six educational directorates within the Baghdad province throughout the academic year 2023-2024. Two scales were employed: one to assess organizational climate and the other to evaluate total quality management. The data was analyzed utilizing IBM SPSS Statistics Ver26 software, leading to a series of results and recommendations.